Refund and cancellation policy

This policy covers lessons, classes, camps, events, cage rentals and memberships booked with Compete BP through our booking platform, Baseline (StatStak).

Memberships

• Memberships are billed monthly through Baseline and renew automatically until you cancel.
• Every membership has a 2-month minimum commitment.
• Included cage sessions reset each membership month and don’t roll over.
• After the minimum, you can cancel through your Baseline account or by emailing contact@competebp.com. Cancelling stops future charges.
• If you think a membership charge is wrong, contact us and we’ll review it.

Lessons, trials and cage rentals

Book, reschedule or cancel through Baseline. Please give as much notice as you can so another player can use the time. Refund requests are reviewed by Compete BP staff; contact us with the booking date and player name.

Classes, camps, academies and events

• Multi-session programs are sold as a full program.
• If Compete BP cancels or moves a session, we’ll contact you and offer a make-up session or a credit.
• Requests for injury, illness or other hardship are reviewed one by one.

How refunds are paid

Approved refunds go back to the original payment method through Baseline.

Contact

Compete BP · 5400 E Mockingbird Lane, Suite 119, Dallas, TX 75206 · contact@competebp.com · (979) 224-1223